CCBM Whistle Blowing Policy
China Construction Bank (Malaysia) Berhad (“The bank”) is committed to the highest level of integrity from its employees in all their dealings to ensure its business and operations are conducted in an ethical, moral and legal manner. In line with this commitment, the Bank has provided an avenue for internal and external parties to disclose any illegal, unethical, questionable practices or improper conduct committed or about to be committed within the Bank. The disclosure shall be treated in strict confidence and without any risk of reprisal.
Examples of wrongdoings, malpractices or irregularities include, BUT are not limited to the following: -
a) breaches of legal obligations or the Bank’s code of conduct, standards, policies etc.;
b) fraud and dishonesty;
c) abuse of power;
d) corruption, bribery, blackmail;
e) criminal offences;
f) insider trading;
g) failure to comply with laws, rules and regulations;
h) miscarriage of justice;
i) harassment, sexual harassment and/or intimidation;
j) endangerment of an individual's health and safety; and/ or
k) concealment of any or a combination of the above
Who should raise a concern?
Any of the following persons, hereinafter referred to as a Whistleblower, who acts in good faith, can make a report to the Bank of any suspected or actual Improper Conduct committed any employee or member of the Board:
a) The Bank’s employees;
b) Board of Directors;
c) External Parties such as customers, service providers, vendors, suppliers, contractors and other stakeholders who may have a business relationship with the Bank
How to make a disclosure?
To report an Improper Conduct, a whistleblower can report in writing to the following persons via email or by letter as set out below at the convenience of the whistle-blower:
|
Alleged Wrongdoer |
Designated Person |
Email Address |
Letter |
|
Any employee
• Including Senior Management • Excluding Directors • Excluding CEO • Excluding PIC |
Chief Internal Auditor and/(or) Head of Human Resources (also refers as “Person in-Charge/PIC”) |
Sealed letters marked “Confidential” with indicative labels such as “To be opened by [name of the Designated Person] only”, addressed to - [“Name of Appropriate Designated Person”] |
|
|
Any member of the Board of Directors (including Chairman of Board Audit Committee) or CEO
|
Chairman of the Board |
||
|
Chairman of the Board |
Chairman of Board Audit Committee & CEO |
||
|
PIC (i.e. Chief Internal Auditor and Head of Human Resources) |
CEO |
The Whistleblower shall be guided by the form as set out in FORM A – WHISTLEBLOWER REPORT FORM for reporting purposes.
Alternatively, the whistleblower may directly report to regulators or law enforcement agencies including but not limited to Bank Negara Malaysia (BNM) and Malaysian Anti-Corruption Commission (MACC) as detailed below:
1. Bank Negara Malaysia (BNM) (www.bnm.gov.my)
• Director of LINK via Email: directorlink_wb@bnm.gov.my
• BNMLINK (Walk-in Customer Service Centre)
Ground Floor, D Block
Jalan Dato’ Onn
50480 Kuala Lumpur
Walk-in customer service centres will receive visitors by appointment only.
The public may request for an appointment through BNM TELELINK (https://telelink.bnm.gov.my/)
• BNM TELELINK (Contact Centre)
Bank Negara Malaysia
P.O. Box 10922
50929 Kuala Lumpur
Tel: 1-300-88-5465
2. Malaysian Anti-Corruption Commission (MACC) (www.sprm.gov.my)
• Online Complaint Management System (CMS) www.portaladuan.sprm.gov.my
• MACC Hotline 1-800-88-6000
• Email: info@sprm.gov.my
• Walk-In: MACC Headquarters
No. 2 Lebuh Wawasan,
Presint 7, 62250 Putrajaya.
Tel: 03-8870 0000
• Walk-In: Various other locations available on the MACC website
Whistleblower Protection
The Bank shall maintain confidentiality of the whistleblower’s identity to the fullest extent reasonably practicable within legitimate needs of the law.
Whistleblower that reports of Improper Conduct in good faith and who has been subject to any detrimental action may lodge a complaint pursuant to this Policy using the form appended hereto in FORM B – COMPLAINT OF DETRIMENTAL ACTION FORM. The same procedures for investigation in for reports of Improper Conduct shall apply to any complaints of detrimental action.
The protection accorded to the Whistleblower would be revoked or excluded if it is found that the Whistleblower involved also in the Improper Conduct, or if the whistleblowing is found to have made in bad faith, or it the whistleblowing is found to be malicious or may in itself be considered a misconduct.
Responsibility of Whistleblower
The person to make an allegation of Improper Conduct must have reasonable and credible grounds before whistleblowing submission and must undertake to report the same in good faith, for the best interest of the Bank and not for personal gain or interest.
