Recently, CCB has launched its all-new corporate online banking services, marking its most substantial revision in the last three years.  This all-new business platform for CCB corporate online banking represents a development from a traditional simple business conversion platform to a multifunctional and integrative business platform.  This new platform will not only support basic and specialised services for small and medium-sized enterprises, but is also equipped with functions to serve major clients.  In short, it is an integrative service platform on which information dissemination, transactions, subscriptions and consultation, etc can be carried out.  This is one new manoeuvre launched by CCB to realise its development strategy of making its electronic bank “stay in the forefront domestically and become first class internationally” through implementing a customer-focussed operational concept.

This new version of corporate online banking services will adopt the principles of “practicability" and “humanisation” and focus mainly on meeting the requirements of the three commonplace basic corporate financial services of handling account enquiries, making fund transfers and installing processes.  It aims at eventually achieving “detail handling of account enquiries, rational completion of fund transfers and humanised installation of processes”.  For the most frequently used account enquiry service, CCB has set up more detailed enquiry conditions to allow customers retrieve their desired information more conveniently and more accurately.  In addition, corresponding electronic information documents are now provided.  As for fund transfers, input of required transfer information will be made easier, quicker and more accurate and error rate will be substantially reduced.  Moreover, by providing functions for the maintenance, screening and memorisation of information, the new platform will help improve customer efficiency.

In terms of meeting financial management needs, this new version of CCB’s online banking allows setting up of specific business operation processes by a corporation to satisfy the needs of managing its financial personnel and funds.  In doing so, it will effectively enhance the monitoring and management of human resource deployment and funds.  This new corporate online banking version also makes possible real-time fund transfers throughout the country and offers 24/7 account enquiry services.  In addition, it offers 24/5 (day-and-night operation except public holidays) services in settling payments, in payment approval involving dual financial heads in sino-foreign joint-ventures, and in fund and personnel management in which internal financial management and external operation funds of a corporation are isolated from each other.  To further satisfy corporate management needs, CCB will step up its pace of development of new businesses and new services.  In future, it will successively launch innovative products and services in financial management and international businesses.

In recent years, CCB’s e-banking business has been developing robustly and rapidly, and the image of its “e-Channel” has been well established in the banking market.  In developing its electronic banking business in future, CCB will emulate practices of first-class international commercial banks.  It will set customer needs as its priority and market development as its direction and will continuously build up it “e-Channel” brand image in order that it will be an international trend setter and its electronic banking services will be the channel of choice for banking services for its customers.