CCB recently won the award of “Best Online Bank” at China E-commerce Finance and Payment Industry Development conference organized by CECA. The award is based on the feedback to the surveys of users’ satisfaction and the judgment by the authorized experts. This award is another indication of CCB’s strength in the domestic E-banking area. 

It is introduced that CCB online banking is guided by the concept of “presenting a easy-to-use, rapid and safe online banking for clients” and integrates easy-to-use, convenience, rapidness, humanity and innovation. The application effect of the concept are widely recognized and acclaimed by the authorized experts in this field and the users of online banking. It is proved that the implementation of customer-centric operational concept is another indication of CCB’s strength in innovating e-banking services and offering high-quality services.

It is reported that the E-banking business of CCB has witnessed healthy and rapid development in recent years. CCB can provide five series of services such as online banking, 95533 telephone banking, mobile phone banking, VIP service system and home banking. These services have their unique features in the industry. The brand of “e-route” has acquired a firm standing among clients. In 2006 the CCB e-banking businesses developed even faster, with all the indicators setting new records. The diversion effect of electronic channels became more obvious. The number of E-banking users exceeded 43 million and the trading volume exceeded RMB30 trillion. In the future development of E-banking, CCB will strive to fulfill the goal of “establishing the top e-bank”, take the customer needs as the main mission, follow the trend of the market and continue to build the “e-route” brand and lead the trend of the industry so as to make the CCB E-banking service the major channels of banking services.